Invicta Health Solutions partners with healthcare organizations to provide meaningful solutions to improve operational and financial performance — all while positively impacting patient satisfaction. Invicta Health Solutions’ approach combines advanced technology, proven workflows, and a dedicated team of healthcare professionals to consistently exceed customers’ expectations.
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Last month, Invicta’s President, Derek Shaw, participated in a Modern Healthcare webinar along with Dawn Lunde, Senior Director of Sales Engineering for ABILITY Network, and Tony Rinkenberger, Revenue Cycle Executive & Management Consultant with Innovo Advisors. Dawn Lunde led Derek and Tony through a lively conversation focused on improving productivity in the Revenue Cycle Management process. You can watch the webinar here and/or read the abstract of the webinar in this month’s issue of Modern Healthcare, which published yesterday.
The field of healthcare revenue cycle management continues to rapidly change as technology and pressure from external forces create opportunity for greater impact with both patients and their families, as well as the hospital facilities that care for them. We asked our Vice Presidents of Operations (and resident Primary & Secondary Enrollment Ninjas) Melissa Lochman and Tiffany Echevarria to weigh in on what they are seeing in the Enrollment space these days.
In today’s challenging Revenue Cycle Management environment, comprehensive insurance balance recovery is a growing challenge for providers across the nation. We asked Derek Shaw, President, and Summer Dobbs, Vice President of RCM, to tackle our questions on Insurance Recovery.
Invicta Health Solution’s organizational structure and “automate first” approach led to the launch of a robust, highly effective Insurance Discovery solution. Helping to prevent financial hardship for patients and increasing reimbursements for providers is a win for everyone.
What are the key facts on Invicta’s Insurance Discovery solution?
Denial Management is the process of investigating every unpaid claim a hospital receives from payers, identifying and preventing or correcting human error, and appealing to the insurance carrier. Sounds simple, doesn’t it? In fact, Denial Management is one of the most challenging and time-consuming processes in revenue cycle management services. We recently asked Invicta’s Chief Client Officer, Jude Crowell, to share his experiences with Denial Management in the field and to articulate what differentiates Invicta Health Solutions as a service provider for hospitals and health systems in this specialized discipline.
As creators and early adopters in Robotic Process Automation development, API design and development, and systems integration technology, Invicta’s technology engineers approach their work in the revenue cycle management field with a mandate from leadership to “innovate and automate.” Our engineers are deployed to every project to ensure seamless data transfers between Invicta and clients and to ensure that every project aligns with Invicta’s best practices in process development. Our RCM methodology originates from a migration plan model with an evolving suite of Solutions and Services to amplify areas of work that have the highest return on investment and lowest cost impacts for Invicta as well as our clients.
In the Healthcare Financial Management Association’s 2021 Health IT & Corporate Services survey, the responses and expressed needs perfectly mirrored the trend-setting automation experience that Invicta has traversed with its clients. Becker’s Hospital Review’s article calls out top survey insights from Guidehouse.
Most notably, about 50% of executives surveyed said their “hospitals are monitoring the use of automation technologies to improve accuracy and reduce costs,” a near triple digit increase from 2020. Also notable, almost half of those respondents are not seeing profitable results yet. That’s where we can help.
Invicta’s technology solutions for revenue cycle management are all about optimizing processes, saving time and increasing revenue. We asked Invicta’s Division President, Derek Shaw, to talk to us about what’s on his mind these days in the tech solutions space.
What are you most excited about right now?
That’s a loaded question! We definitely have some new services and solutions in the pipeline. That said, I think one of our best technology solutions for clients right now is access to real-time claim status to 700+ payers nationwide and real-time eligibility checks for more than 1,000 payers.
As we wrap up this most extraordinary year, we’d like to extend our thanks and good wishes for you and yours. At Invicta Health Solutions, we are invested in the success of the communities in which we live and work. Our culture is based on an active service model that is directed to serve our employees, our healthcare system clients and their patients, and our communities around the nation. As part of our holiday “giveback,” Invicta employees across the United States volunteered during the first two weeks of December to: pack/prep more than 5,000 meals; pack 3,000 bags of apples and corn into sustainable meal packages; move nearly 1 ton of food; complete numerous contact-free activities through our InvictaSERV community service initiative. Since food banking organizations have greatly struggled this year with inventory needs and reduced volunteerism, we selected non-profits focused on food insecurity.
Best wishes for 2021 from all of us #behindtheshield at Invicta Health Solutions!
INVICTA HEALTH SOLUTIONS PLEDGES SUSTAINABILITY COMMITMENT
Texas-based healthcare revenue cycle management disrupter, launched during COVID-19 pandemic,
thrives in people-first AI technology services culture
HOUSTON, TX (November 16, 2020) – Invicta Health Solutions, a Houston-based, minority-owned provider of specialized technology and revenue cycle services for hospitals and health systems, recently unveiled its commitment to standards of Sustainability.
Our leadership team knows that to remain an industry leader delivering revolutionary innovative solutions in the healthcare market, we must abide by the most basic – and often most difficult to deliver – rule: create a positive impact that improves life for our employees, clients and their patients and/or the community.
Jude Crowell, Chief Client Officer, leads the development and management of Invicta’s client deliverables, including key performance indicators and customer satisfaction.
We recently asked Donny Zamora, Invicta’s Chief Executive Officer, to tell us the story of Invicta – which translates to mean “unconquered” – and the promise of the Brand for its stakeholders.
According to Zamora, a 25 year veteran of the revenue cycle technology world, “Invicta is tackling traditional RCM challenges with dimensional intelligence, correlation analytics and transcendent technology. Fascinating outcomes happen when inspiration meets the absence of ego. I am proud of the team’s dedication to energizing the revenue cycle industry.”