ABOUT US
VISION
MISSION
Our highly tenured leadership team challenges the industry norm by introducing cognitive technology such as tablet-based patient screenings, artificial intelligence, and robotic process automation (RPA) to create a different vision of revenue cycle management solutions.
Successful introduction, execution and adoption of these next generation solutions deliver process automation, increased revenue and patient satisfaction.
LEADERSHIP

Chief Executive Officer
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Derek Shaw
President
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Derek Shaw is a technology visionary with 20+ years of experience in the healthcare industry, specifically in third party billing and insurance recovery, and comprehensive revenue cycle solutions. He has led operations, revenue cycle projects, data integration, and process optimization activities in service to some of the largest healthcare and hospital systems in the U.S. As Invicta’s President, Derek leads all technology-related product development such as: Robotic Process Automation (RPA); Artificial Intelligence (AI) solutions; application programming interfaces (API); and interoperability design. He holds a BBA as well as an MBA from the University of Houston’s Bauer College of Business.

Chief Brand Officer
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Chief Client Officer
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Vice President of Operations
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Tiffany Echevarria has led revenue cycle operations in the healthcare industry for more than 15 years, highly focused on new technologies and implementation. As a Vice President of Operations for Invicta, Tiffany plays a pivotal role in client management, where she serves as a liaison between the client and Invicta’s operational team. She leads with an expert-level prowess for productivity standards, process workflows, and resource utilization to improve overall operations. Her expertise is furthered by her work with State, Federal, and community indigent programs and an understanding of revenue analysis and auditing services best practices. She holds a Bachelor of Science degree with a concentration in Healthcare Administration from the University of Central Florida.

Melissa Lochman
Vice President of Operations
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Summer Dobbs
Vice President of Operations
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Summer Dobbs is an Operational leader with more than 15 years of experience in Healthcare Revenue Cycle Management. Summer directs Invicta’s Revenue Cycle Management processes, improving customer satisfaction and driving overall operational best practices. Her previous employers include Memorial Hermann Health System, ParrishShaw, and the United States Army. Summer holds an MBA as well as an Undergraduate degree from the University of Houston.

Vice President of Operations
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Vice President of Business Development
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Vice President of Information Technology
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Regional Director of Operations